King Billy Terms and Conditions
The main goal of the gambling establishment is to provide comfortable and safe conditions on the site, as well as high-quality and exciting products and services. To this end, King Billy Casino Australia has created terms and conditions. This is a special set of rules that describes the details of the fundamental procedures, the rights and obligations of clients, as well as the responsibilities of the company.
This establishment is operated by DAMA N.V., which has the official registration number 152125 and is licensed by the Government of Curacao under number 8048/JAZ2020-013. Therefore, this agreement complies with all international and national laws in the field of gambling.
General Terms and Conditions
Before proceeding with the specific rules, users should be aware of the fundamental provisions:
- Before starting to play on King Billy Casino Australia, the client must carefully study the articles of the document and confirm his agreement with them. Otherwise, he will not be able to access the company’s products and services.
- These rules apply to all King Billy products and services, which can be posted either on the official web page or in the mobile application King Billy.
- The terms and conditions represent an agreement that is made between the company and the client. Each party has its own rights and obligations.
- If a player decides to use the service, then in addition to the basic rules, he also agrees to the privacy policy, responsible gaming, game rules, and other documents.
- The document comes into force immediately after the client has read them and confirmed his agreement with them.
- It is the client’s responsibility to research the laws of his or her jurisdiction regarding the legal status of gambling.
Changes in Terms and Conditions
The management of King Billy Casino Australia has the right to supplement, change, or delete articles of the agreement at any time. This is necessary to ensure that the document always remains relevant and complies with current international and national legislation in the field of gambling.
The organization may or may not disclose upcoming changes at its discretion. However, the company will do everything possible to ensure that players have time to familiarize themselves with the new version of the document. To do this, employees will send appropriate notifications to clients’ emails. The institution also recommends that users visit the relevant section on the official web page from time to time to stay informed.
The new version of the document comes into force immediately after publication on the website. Therefore, if the client continues to use the service after the changes, this means automatic agreement with the updated rules.
Casino liability
King Billy Casino Australia will do everything possible to ensure that users can enjoy the game and have a positive experience. However, customers should be aware of the company’s responsibilities:
- The services and products provided by the gambling establishment are provided for entertainment purposes.
- The company is not responsible if the services do not meet the player’s goals.
- The organization warns that errors or interruptions may occur in the service. However, it will also do everything possible to restore the service as soon as possible.
- The institution has the right to carry out preventive work on the site, which may lead to suspension of the service.
- If force majeure circumstances, accidents, or failures occur in the software system of third parties that cooperate with the casino, the operation of the site may be temporarily suspended. and all bets are void.
- The gambling establishment is not responsible for the financial losses of clients as a result of the game. Users should be aware that gambling may result in the loss of money.
- The company is not responsible for the malfunction of the client’s device, network outages, and other situations that may prevent him from playing on the site.
- If an organization mistakenly credits money to a player’s account, then he has no right to use it. As soon as the employees identify the error, they will withdraw this money from the account.
- The institution is not responsible for fraudulent activities committed by persons residing in a restricted country.
Customer account
In order to start playing at an online casino, a person must go through the registration process. Successful account creation and management are closely associated with certain rules:
- The user must be over 18 years of age. Please note that some jurisdictions may have a different legal age for entry into gambling establishments.
- At the time of registration, a person must provide complete, accurate, and truthful information. Employees of the institution have the right to request documents that confirm their personal data.
- The client is responsible for ensuring that his private details remain up to date. If necessary, he must make a request to customer service and correct the information.
- Each player can create only one account. Registration of a second profile from the same IP address or email will lead to blocking.
- The Client must keep the profile login information confidential and secure. If someone has gained unauthorized access to his account, he must immediately report it to customer support.
- The person guarantees that he uses the site for personal purposes and does not represent the interests of a legal entity.
- The user undertakes not to use the gambling establishment for money laundering, fraud, terrorist financing, or other illegal activities.
- The player confirms that he does not use third-party money to make a deposit or place bets.
- The client cannot use the site to insult other users and employees on religious, racial, gender, or national grounds.
- A person does not have the right to use VPN and other services that can hide his real location.
Closing a personal profile
The client has the right to close his profile and make a request for a refund of the funds remaining in the account. However, he must know several rules regarding this procedure:
- The casino will return the amount including commissions, which the company can withdraw without giving a reason.
- To delete his account, the user must contact customer support at [email protected] or through live chat on the official web page.
- If a client’s profile has been closed due to gambling addiction or violation of terms and conditions, then he is not eligible to create a new account.
Anti-Fraud Policy
One of the main goals of King Billy Casino Australia is to ensure that customers use the site for legitimate purposes and do not commit fraudulent activities. To achieve this, the company has developed an anti-fraud policy, which includes several main provisions:
- If a player is suspected of colluding with other clients, using strategies for dishonestly obtaining winnings, fraudulent actions against payment systems, or creating multiple profiles, then the company has the right to block such a profile.
- The gambling establishment also has the right to cancel any payments and bonuses if it is determined that the client used a stolen payment method, provided incorrect registration details, or provided forged documents.
- If a user commits fraudulent actions, the organization has the right to report this to law enforcement and other government agencies for investigation.
- The client is obliged to provide the necessary documents to company employees to verify transactions and payment methods.
- The user does not have the right to transfer money from one game profile to another.
- The player must use the money in the casino for its intended purpose. Therefore, in order to withdraw money, the client must wager the deposit at least 3 times.
