Responsible Gaming
The gambling industry has become very popular recently, bringing users new opportunities and unforgettable emotions. However, while some clients view it as a way to have fun and develop new skills, other players visit the casino instead of work and try to solve their financial problems. Instead, the desire to earn money develops into real passion and even illness. Therefore, King Billy Casino Australia wants its customers to view gambling as a way to have fun. To achieve this, the company has developed a policy of conscious play, which is based on the best international and national practices in this direction.
On the official web page, users can find information about the negative effects of gambling and read useful articles. In addition, the organization’s employees provide advice to clients and provide professional assistance. To ensure that employees’ knowledge remains relevant and useful, they undergo annual training.
Setting Personal Limits
King Billy Casino Australia helps its customers stay conscious while still having fun gaming. To do this, the organization has the ability to set limits, which will save money and time. All tools are available in your profile settings and can be changed at any time. Although limit reductions can be made at any time, increases are only possible after approval by customer support. The main tools are:
- Deposit limit. The user can set a limit for a day, week, or month. This will help you better control your budget and spend less money.
- Loss limit. The client can also determine how much he can lose per day, week, or month. This tool helps you keep the situation under control and not give in to the excitement of spending more.
- Betting limit. It is also possible for players to determine how many bets they can make in 1 or 3 days, 1 week, 1 or 3 months. Such a tool allows you to spend a reasonable amount of time in online casinos and at the same time devote enough time to family, friends, or hobbies.
Self-Exclusion by Request
King Billy Casino Australia provides users with the opportunity to temporarily stop gambling, and undergo testing and therapy. To do this, the player must contact customer support at [email protected] with a request to self-exclude. There are several limitation periods available in this online casino:
- Short-term: from 1 to 14 days;
- Medium-term: from 1 to 9 months;
- Long-term: from 1 to 3 years.
During self-exclusion, the company will restrict access to the user’s profile, bets, and monetary transactions. In addition, he will not receive promotional offers for security reasons.
The player cannot create a second profile during this period, as this will lead to violations of the company’s rules. However, if the user creates an account at another online casino, King Billy will not be responsible for any losses.
Protection of Minors
Only persons over 18 years of age can create a profile on King Billy Casino Australia. The organization’s staff carefully enforces this rule and verifies the age of all new players who use the King Billy app. In addition, users should be sure of the laws of their country, as some jurisdictions may have a different legal age for access to gambling.
The company will also not advertise services to minors or use tools to attract them. However, the organization is aware that today children have the opportunity to bypass all the rules and create an account in an online casino. Therefore, the institution strongly recommends that playing parents keep their profile login information in a safe place. In addition, they can install a special filter program in the browser that will hide unwanted content.
