King Billy Casino Support
The gambling establishment values all of its customers and therefore tries to provide them with the best possible experience on the website and mobile app King Billy. To ensure that their gaming experience is hassle-free, King Billy Casino Australia has a 24/7 customer support service. All employees have a wide range of knowledge, ranging from technical issues to legal nuances. In addition, the organization provides several communication options:
| Description | Description |
|---|---|
| Thanks to this method, customers can not only describe their problem in detail but also attach the necessary files. Via email, the support manager can provide detailed instructions on how to resolve the issue. For all requests, the player must use the email address [email protected] | |
| Live chat | This option allows you to solve any problem in the shortest possible time. The user just needs to click on the button in the lower right corner and start a dialogue with the manager. The support agent will ask clarifying questions to better understand the problem and provide the most appropriate instructions. |
| Social networks | King Billy Casino has pages on Instagram and Facebook. On these social networks, online casinos share current news, current promotions, and the release of new games. Additionally, users can go to private messages to ask their questions. |
FAQ
What are the rules for asking for help?
The main condition is to contact through an authorized profile and an existing email address.
How long does it take to wait for a response from support?
It depends on the method you choose. A response by email can come within a few hours, and contacting via live chat will resolve the problem within 10 minutes.
What services can the support department provide?
The department’s responsibilities include resolving technical problems, handling complaints, resolving disputes, verifying profiles, and activating self-exclusion.
What should I do if the manager cannot solve my problem?
In this case, the request is submitted to the management of the gambling establishment for consideration.
What alternative ways are there to get help?
The official website has a section with answers to frequently asked questions. This covers a wide range of services and can provide useful information to clients.